We had the good fortune of connecting with Desmond Wiggan and we’ve shared our conversation below.
Hi Desmond, is there something that you feel is most responsible for your success?
When I think about my success and my brand I think about my many relationships and a philosophy I live by that goes “If you give more to others than you expect to receive, then you’ll never be without”. There have been many relationships that I’ve simply given what I could whether it be a connection to someone else, advice, or tangible work that I had to do. It’s through those times that I believe God sees your willingness to be there for others in their time of need and when it’s your time everything works out. There’s also an authenticity to help that has to be involved as well with this, you can’t be giving and expecting because you cannot control when you receive. But, as I look back at my may wins and successes I know it’s God, but I also know it’s because I’m a servant of others first.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Battery Xchange(“BXE”) is a hardware B2B2C technology company based in Charlotte, North Carolina whose mission is to increase connectivity between people, businesses, and communities. We have developed a rental platform & kiosks machine that allows cell phone users to rent portable batteries from them on-demand to take on the go. Businesses or venues purchase our kiosks with a monthly subscription then provide the portable batteries for free to users. The kiosks machine also allows businesses or venues to communicate to the users in the form of branding, advertisement, sharing important information & lead generation.
Since starting this company in 2019 it’s been resilience, sacrifices, and innovative thinking as to why we’re still here 2 years later. Covid hit us hard as our business thrived previously in the event space, so we had to completely reinvent ourselves into the B2B space. Personally, I’ve learned that there’s always going to be an open door for you to go through. It’s the motivation and willingness to knock on hundreds of doors with various levels of gatekeepers that you have to get through.
Honestly, my co-founder and I are unicorns in our community within the hardware, IoT, product space. Our goal is to be successful so that the next phase of entrepreneurs that looks like us can believe that they too can make it to our level or beyond. We want the world to know that two HBCU grads went to the other side of the world, built a great company, and changed the way people thought about charging and connectivity.
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
I typically am in town for the weekend but when I come I’m all about eating I’d tell them Big Dave’s Cheesesteaks and hang out in the warehouse district.
Who else deserves some credit and recognition?
I’d like to shoutout the organization and community behind HBCUvc. The organization is all about helping HBCU students and graduates navigate through being black in the technology space and giving support to the inequalities in this space. Over the last year, they’ve been huge in helping us with capital, connections, insight, and mentorship.