We had the good fortune of connecting with Tiah Rodriguez and we’ve shared our conversation below.
Hi Tiah, how did you come up with the idea for your business?
For almost 30 years, I’ve enjoyed working as a Registered Veterinary Technician at veterinary clinics in New York and Georgia. I have always been passionate about providing quality pet care, increasing pet health awareness, promoting responsible pet ownership and training new veterinary team members. Over the years, these clinics, along with friends and neighbors, would refer me to clients that had negative pet experiences with boarding or that needed ongoing medical care for pets at home. I realized that many responsible pet parents trusted, relied upon and preferred a knowledgeable, trained veterinary team member to provide quality care in their absence. I began to consider all the needs, concerns and expectations of both the clients and their veterinarians. So, in 2016, I decided to start a pet care business; naming it after a character I created to entertain co-workers called, Super Tech – a caped, Vet Tech super hero who would save the day with advice, song and humor. My intention was to leave my full time job to work solely on my business by 2020. After losing my job during the pandemic, I was able to leave “fear of the unknown” behind and dive into full time entrepreneurship! It was a much needed push to trust God on what he empowered me to do all along.
Alright, so for those in our community who might not be familiar with your business, can you tell us more?
Super Tech Professional Pet Care Services (STPPCS) is NOT JUST ANOTHER pet sitting service. We is licensed, bonded, insured and a member of The National Association of Professional Pet Sitters (NAPPS). It’s also why Pet Parents trust us with their pets and in their homes. Our services were designed to meet the pet care needs of clients and assist veterinary clinics with the continuance of quality care at home. We provide a variety of services including: dog walking, overnight stays, house sitting, day care, per taxi, prescription/pet food pick up, Injections, Bandaging, wedding pet escort and more! Our Pet Care Partners are dedicated, experienced pet care professionals and pet lovers that are Pet CPR Certified and have selected the pet care field as their career path. Our one-on-one approach to pet care ensures your pet is assigned to a consistent Pet Care Partner that loves them. You’ll always receive daily notifications of your pet’s time stamped visits along with GPS tracking, pet report cards and real time video/photos through our app. I’m also honored to mention we received NAPPS’ prestigious 2021 Business of the Year Award! 2020 was a tough year for everyone so this award meant alot to me!
Let’s say your best friend was visiting the area and you wanted to show them the best time ever. Where would you take them? Give us a little itinerary – say it was a week long trip, where would you eat, drink, visit, hang out, etc.
My best friend is planning to visit and promised to show her and her dog a great time in and around Atlanta. Before shopping and site seeing, we’d grab a bite to eat for Brunch at places like the Mojave Restaurant, Ray’s on the River or Marlow’s Tavern. Since she loves to shop, we’d visit we’d visit Lenox Mall, The Avalon, Ponce City Market, Marietta Square and Atlantic Station. We’ll make stops for lunch or dinner at Papi’s Cuban Grill, La Cubana, Jamaica Mi Krazy and Slutty Vegan. A visit to the Beltline, Swift-Cantrell & Lake Court Dog Parks for our pups to play and then ice cream & pup cups at Bruster’s. To help her see a bird’s eye view of Atlanta, I’d take her to the Sun Dial View at The Westin, then a walk through Centennial Park. We’ll schedule in some evening fun with friends at Bowlero, The Battery atTruist Park, Main Event, Monticello’s, City Winery and Ultimate Escape Game Atlanta. If the weather is right we’d end the weekend outdoors with a BBQ at Sweetwater Park or floating down the Chattahoochee.
Who else deserves some credit and recognition?
When I think of my journey as an entrepreneur – all of the ups and downs, the fear and the faith, I am extremely grateful for my mother, Jean Cain, my son, James E. Jackson and my friends Bryana Hayden and Chinua Ivey. My mother has been my cheerleader throughout life. Her life lessons and personal victory over life’s challenges has helped me become the strong, driven and creative woman I am today. My pursuit of excellence and servitude is attributable to her. Alongside her, my son, James has been an invaluable source of information and motivation in regards to helping me brainstorm strategies for social media, advertising, sales and more! Bryana has been a supportive friend who jumped right in when I needed help with growing my business – taking on tasks, doing research, talking with clients and helping me promote my business. Lastly, I want to thank my friend and Sister in Christ, Chinua Ivey who has always been supportive of my entrepreneurial endeavors and has been an tremendous asset as a friend and business consultant. I am so grateful that God has placed all of them in my life and on this journey.