We had the good fortune of connecting with Marc Rodriguez and we’ve shared our conversation below.
Hi Marc, is there something that you feel is most responsible for your success?
The key to our success has been customer service hands down. When I meet with a new client, I try to go above and beyond when discussing design options, materials, our process and timeline of the project. This way our client will know everything that will happen in their home and they won’t have any surprises pop up. I also take care of every element in the project, from coordinating sub-contractors and picking up materials, which enables the client to have stress-free kitchen renovation. The main focus is the client and this means that I’m always ready for any questions or concerns they may have 24hrs a day. When a client sees our brand, they’ll know they’ll be getting quality craftsmanship and excellent service without any surprises at a reasonable price. In addition, we only work on one project at a time and don’t juggle multiple projects at once. This allows us to focus on your kitchen project and take our time to ensure we provide the best experience possible. Additionally, clients love the fact that I’m there getting my hands dirty and working alongside my crew everyday until the project is complete.
Can you open up a bit about your work and career? We’re big fans and we’d love for our community to learn more about your work.
Prior to Vintage Rehabs, I owned a car shop where we gave cars makeovers. We provided custom interiors, wheels, sounds system, paint and every other type of accessories for the cars. I even designed a promo car for Volkswagen. Coming from the car industry and being able to design cars made it easy to crossover into kitchen designs. With the knowledge and experience from designing cars, I took the same approach with kitchens to make the clients designs come to life. We start off by asking the client what their style is. From there, I can start suggesting different colors, tiles, grout colors, hardware, paint and counters to start shaping their vision. I’ll work directly with the client to do whatever it takes to make them happy.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
Living in Georgia, Southern food is a must. We would start out with some good old Southern breakfast from Basecamp located in Kennesaw, GA for some biscuits & gravy. For lunch it would have to be BBQ from Jim & Nicks in Smyrna, GA and to top it off, we would end the night with New Orleans-style seafood from my favorite restaurant Pappadeaux in Marietta, GA. The following morning we would head over to Kennesaw Mountain National Battlefield Park to hike up the trails and enjoy the scenery. We can also take a quick trip to Atlanta to enjoy different venues, museums and other unique restaurants the city has to offer.
Who else deserves some credit and recognition?
The shoutout would have to be to my dad. No matter how crazy my ideas were, he was always willing to help. He was a contractor for 30 yrs and he actually helped with our very first kitchen. He was there to guide me and of course he brought all of his tools to get the job done. We were able to come up with a process that we still use today. After we finished our first kitchen, I knew this was the business I wanted to be in.
Other: You can also find us on Google and see our 5 star customer reviews with all sorts of project photos.