We had the good fortune of connecting with Karl Vivier and we’ve shared our conversation below.
Hi Karl, what do you attribute your success to?
The most important factor behind our success is to provide high quality chocolates, macarons and baked goods with an outstanding customer service.
Alright, so let’s move onto what keeps you busy professionally?
Chocolate is an art by itself. It is a noble product that requires attention, like wine. Actually, making wine and making chocolate is a similar process. The first 3 years of business were very challenging. Acquiring contacts, customers and being seen in this world is very hard. We overcame the challenges with hard work, persistence and most of all, believing in our products. We would like for people to give the small businesses a chance to survive against the big companies.
Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
If a friend was visiting, we would show them the Marietta area, where we are. Marietta square with the eclectic food from French at Douceur de France to Bernhard’s German bakery and deli. Have a drink at La Pareiila. Then we would visit Downtown Woodstock with their market every Saturday from April to December and enjoy a drink or lunch at Mad Life’s restaurant. We would visit the iconic Stone Mountain and hike there. Then off to Dalhonega and Chattanooga. Ellen would be the next city to visit with their Bavarian town. North Carolina would be the next State as it is a few hours from Georgia and would be renting a cabin for a few days. The hiking trails there are absolutely wonderful and scenery during fall is amazing! The last few days would be visiting Savannah in Georgia. A historic city that needs to be discovered.
Who else deserves some credit and recognition?
The recognition to our success belongs to everyone who gave us a chance to try our products. My wife who supported me and still supports the pros and the cons of running a business, to friends, to previous boss, to customers.