Meet Whitney Thompson | Skincare Guru

We had the good fortune of connecting with Whitney Thompson and we’ve shared our conversation below.

Hi Whitney, what is the most important factor behind your success?
The most important factor behind my success with The Honey Kiss Collection by Whitney is customer service and how I treat my customers. When I first started this business I had a lot of customer service experience under my belt, and also just being a good human being also helped. I know how I wanted to be treated as a customer, with honesty, to feel wanted, and appreciated and that’s what ALL of my customers get. 70% of my sales right now are coming from repeat customers. They of course love the products but if you asked them why else they keep coming back, I would bet you its our great customer service. It doesn’t matter how big or small your company is, customer service should be your top priority. To me that’s the key to success.

Alright, so for those in our community who might not be familiar with your business, can you tell us more?
The Honey Kiss Collection by Whitney, is an all natural skincare and feminine wellness line. We pride ourselves on having great quality products. Our products contain all natural, vegan and organic ingredients, you can pronounce! Our products are handmade by myself everyday! I am most excited and proud about how my skincare products are literally changing people lives. We have helped customers with severe cases of acne, caused by health issues clear their skin up and find their confidence again. I get excited when I get pictures, emails or messages from customers who tell us our products have worked wonders for them, that’s what its all a.

I am overly excited about our new collection. We have added a natural feminine wellness collection, where we have vaginal washes, vaginal oils. and much more coming. We had been getting so many questions from our customers about starting this collection, but was hesitant. We wanted to do a thorough research and obtain all information about the right and safe ingredients, that we’d use. We introduced this collection last week and have already sold out of one of the products! We are so glad that our customers trust us enough with their skin that they encouraged us to start this collection. We have been getting great feedback from the products. You can find the products and more about them under the HER Collection tab on our website.

I want the world to know that at The Honey Kiss Collection you are treated like family! We take our customer service very seriously and make sure our customers are satisfied! This brand was built, because I was in your shoes, dealing with acne and hyperpigmentation that I couldn’t seem to get rid of. I researched ingredients and came up with my products. I tried them on my own face and was amazed with my results, that I had to share my success with everyone going through the same thing I was.

If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
When my friends come in town to visit, they usually come in on a Thursday.

Thursdays we head to the Wiregrass Commons Mall to do a little eating and shopping

Friday mornings we stop by Downtown Donuts for the best donuts in town. We usually head to Luverne, AL to visit South Ridge Wine for some wine tasting. Friday nights we order pizza and wings from Mellow Mushroom , grab some wine and just have a girls night in.

Saturdays we visit Adventure Land in Dothan for a little go cart riding, waters sports and mini golf. If its nice and warm out, we’ll head to Panama City Beach, FL for some fun in the sun, shopping, sight seeing and food.

The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
I want to dedicate my shoutout to my amazing customers. Without them we wouldn’t be where we are today. When you have customers who want to see you win and succeed, that lets you know you’re doing something right as a business owner. I have customers that write me all the time and say how great of a job I’m doing. I also have customers that give me suggestions on how I can make The Honey Kiss Collection even better, I always put their thoughts and suggestions into action, this lets them know that we are listening to them and doing everything to make their shopping experience with us like no other. I try to always let them know how appreciated they are, because they could easily be shopping with someone else.

Website: www.TheHoneyKissCollection.com

Instagram: Instagram.com/TheHoneyKissCollection

Twitter: Twitter.com/TheHoneyKissCollection

Facebook: Facebook.com/TheHoneyKissCollection

Other: TikTok.com/TheHoneyKissCollection