Meet Ais Almahdi | Owner of Sahp group and Director of operations at Five star formula

We had the good fortune of connecting with Ais Almahdi and we’ve shared our conversation below.

Hi Ais, how does your business help the community?
We have recently adapted to the new norm in our hospitality and restaurant space. During the pandemic we had time to revamp our new approach and address the new issues like staffing shortages which directly effects service standards and ultimately the bottom line. My team and I have reintroduced new training methods to our clients and a different way to turn the new age worker into a top notch service machine. Our new website Fivestarformula.com trains any and all individuals on all aspects of the service industry. We can turn anyone into a professional in our industry in just one week. We found that this was needed in so many ways. In the last year restaurants, bars and even hotels have been busy filling in positions in order to just get opened and operate. With demand high, people are out again, spending money and eating at their favorite restaurants. But, with staffing issues, these restaurants have been forced to hire any and everyone to fill in the gaps. This has already proven to take a toll on service. I recently visited my favorite breakfast spot in atlanta and for the first time in years, I walked off with out being sat or eating. Me and many others experienced the same attitude and rude behavior at the hostess stand. I know that this was a direct result of staffing shortages and filling in the gaps with anyone in order to simply operate. Well out fivestarformula.com website addresses that issue and gets infront of it. Any restaurant, bar, hotel, lounge or even nightclub can send all new hires to our website to take our intensive Bootcamp style courses These courses teach everything from the steps of service, spirits, wines and beers to management. We touch on host training, Busser, server, mixologist, runner, manager and even owner training. After our training you have to take a test and pass. Furthermore, all of our training is online and can be done with any computer, laptop, iPad or even phone. This is what we have been busy doing. We feel that we have to get infront of this before it gets our or control and our service standards start to take a big and lasting hit.

Can you give our readers an introduction to your business? Maybe you can share a bit about what you do and what sets you apart from others?
We are a team of investors, consultants and operators in the restaurant and bar space. We have adapted to the new norm in our space and plan on expanding and scaling.

Any places to eat or things to do that you can share with our readers? If they have a friend visiting town, what are some spots they could take them to?
Rocksteady, the consulate, chops, king and duke, west egg and so many more

Shoutout is all about shouting out others who you feel deserve additional recognition and exposure. Who would you like to shoutout?
Coretta King who taught me all I know in the hospitality space. She taught me how to be a forward thinker and to always think about the guest experience.

Website: Www.sahpgroup.com

Instagram: @sahpgroup

Linkedin: LinkedIn.com/aisalmahdi

Facebook: Facebook.com/aisalmahdi