We had the good fortune of connecting with Molly Bagby and we’ve shared our conversation below.
Hi Molly, what is the most important factor behind your success?
Our loyal employees and the customer service they provide to our longtime customers. The majority of our employees have been working for us for over 20 years and really know the business and have generations worth of woodworking knowledge to provide to our customers.
What should our readers know about your business?
My parents, Chris and Sharon Bagby started the business in 1978, over 40 years ago. It started as a hardware store but in 1995 they began to focus more on woodworking tools. In addition to selling tools, one of our biggest focuses is on woodworking education which we emphasize through in-person classes (which have unfortunately been unable to happen during COVID-19). To continue our emphasis on woodworking education during the past few months with COVID being present, we have switched to an online class seminar model through the help of our friend, Charles Brock who hosts our online TV show, The Highland Woodworker.
If you had a friend visiting you, what are some of the local spots you’d want to take them around to?
We would definitely focus on the neighborhood our business is in, Virginia Highlands. In the past few years, our neighborhood has really come together to promote eachother’s businesses through Beautify VaHi and other community efforts. Lunch at George’s (their burgers are delicious). Then walk around and do some shopping throughout the stores on North Highland and Virginia Avenues (the streets the neighborhood is named after). And make sure you end your evening with dinner and martinis at Highland Tap (get the steak) and if you have room for dessert, check out the Bonzo or the Tollhouse Pie at Murphy’s.
The Shoutout series is all about recognizing that our success and where we are in life is at least somewhat thanks to the efforts, support, mentorship, love and encouragement of others. So is there someone that you want to dedicate your shoutout to?
My parents, Chris and Sharon Bagby, who started Highland Woodworking (formerly Highland Hardware) in 1978 and are still managing the day to day operations of the business to this day.
Website: www.highlandwoodworking.com
Instagram: https://www.instagram.com/highlandwoodworking/
Twitter: https://twitter.com/highlandwood
Facebook: https://www.facebook.com/highlandwoodworking/
Yelp: https://www.yelp.com/biz/highland-woodworking-atlanta
Youtube: https://www.youtube.com/user/HighlandWoodworking
Image Credits
Bill Rush Photography (only the very first photo of the 7 people)